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BoxxOffice Solution

The Swiss Army Knife for Small Businesses

Swiss Army KnifeBoxxOffice is a fully managed IT and VoIP Telephone solution put together by IT3 which provides businesses with feature-rich state-of-the-art technology and customer-focused technical support at sensible prices.
The BoxxOffice suite comes with unlimited IT support and on-site hardware replacement. BoxxOffice is configured, fully managed and maintained by IT3 to ensure your data, technology and communications remain stable and secure.

Why BoxxOffice?
IT3 and BoxxOffice will revolutionise the way your business does IT. Below we list the advantages you can expect to encounter as a user and a business  owner. BoxxOffice will merge the majority of your technology infrastructure into one box, and will change the way you experience IT.

User’s Perspective

  • Our tests indicate file transfers between Virtual PCs and the File-server are 33% quicker.
  • Virus? Windows corrupt? Slow PC? Once quick call to us, and we can ‘redeploy’ your PC. This means you can be up and running again within minutes with the PC you had when you first started using it. You will not lose any of your personal data.
  • Imagine having a PC that never slows down. BoxxOffice can be configured to redeploy your PC on a daily/weekly/monthly basis. You don’t lose your data and your PC is as new again... and again... and again.
  • All of your data, from Emails, to Favourites, to Documents, is backed up. Documents can be recovered up to 7 days ago.
  • Easily access your PC at any time from home.
  • During a power outage, you will not lose any work. BoxxOffice will automatically save the state of your Virtual PC, and will then power off. When the power returns, your Virtual PC will be as you left it.
  • Have your own easy to manage voice-mail, or have 1 group mailbox. (with phone package)
  • Host your own Voice conferences. (with phone package)

Business Owner’s Perspective

  • Minimised hardware reduces failure rates, downtime and unnecessary IT related site visits.
  • If either a hard drive, or a power supply unit fails;
    • BoxxOffice has mirrored hard drives. If a hard drive were to fail, the other hard drive would allow your business to continue to function unaffected. We would be alerted to this failure and would attend site at your convenience to replace the faulty drive.
    • BoxxOffice has two ‘load-sharing’ power supplies. If one were to fail, the other would take the full power load. We will replace the failed power supply at your convenience
  • BoxxOffice will come with an Uninterruptible Power Supply (UPS) to protect the power supplies from surges and lightning strikes, and to shut down the server properly during a power cut.
  • 7 Day Incremental Backups allow you to go back 7 days to recover documents you may have accidentally deleted, or that have become corrupt.
  • Users have ‘Thin Clients’ on their desks which are tidier and use 85% less electricity than a typical Desktop PC. If one Physical PC is on 24x7, this equates to typical electricity savings of £200 per annum.
  • Most PC problems and slow PCs are caused by Human Error; downloading a virus, inadvertently installing rogue software. By regularly redeploying Virtual PCs, your employee efficiency will significantly improve with PC systems which never slow down and are very difficult to break.
  • Full IT support provided by IT3 for all your Virtual Windows Systems, and selected software applications.
  • If your office is damaged due to fire/water which renders BoxxOffice destroyed, we will have a replacement on-site within 24 hours.
  • If you take out our Disaster Recovery Package, you will have a mirror of your File Server data stored safely and securely in our data centre, updated on a daily basis. Combined with our full IT support, your business can be up and running again in a very short period of time.
  • You rent BoxxOffice from us, which means:
    • No initial outlay.
    • Predictable fixed monthly costs.
    • You can keep your equipment up-to-date.
    • There are no “end of life” disposal costs and you won’t be stuck with outdated equipment.
    • No maintenance costs; we pay for all repairs to BoxxOffice related hardware failures. We will make an annual site visit at a time convenient to you to fully service your BoxxOffice to ensure dust and dirt are not the cause of a BoxxOffice failure.
    • At the end of your contract you can opt to
      • f.i. get a ‘faster, leaner, greener’ BoxxOffice on a new contract,
      • continue with your existing BoxxOffice and contract on a rolling month by month basis.
  • Combining our Voice package in your BoxxOffice will save you a significant amount of money.
    • A typical BT charge is £90 per quarter for a 2 line ISDN connection. This allows you to have two concurrent calls.
    • We can provide unlimited concurrent calls for only £10.99 per month. In addition, our solution is Voice over IP based which means typically cheaper call charges than BT.
    • Internet connections in this day and age are very reliable, but sometimes do go down. If this happens, your calls will be automatically routed over an alternative Internet connection (if available) or to a landline or mobile phone number of your choice.
  • We will monitor your internet connection and BoxxOffice all day, every day and if something occurs that will impact your business, we will contact you to ensure you are aware, and what action needs to be taken.
  • For only a modest monthly increase, you can add a new Virtual PCs and/or Thin Client; it is very simple. One phone call to us and we can deploy a new PC ready for use from an existing ‘thin client’ within hours. If you require another ‘thin client’ then we will come out and install one. If you need more than a couple of Virtual PCs, your BoxxOffice may require an additional item of hardware to ensure there is no performance impact.
  • Reduced mess. Combining multiple boxes into one reduces unnecessary cabling which keeps your office simpler and tidier.
  • BoxxOffice is normally able to use your existing cabling infrastructure which ensures installation is simple and cost effective.